Terms and Conditions

Privacy

We respect your privacy and we will not share any of your information with anyone for any reason.

Collected Information

We collect only enough information to process your order. Cookies are used on our website to make your online experience easier, but we do not use cookies to track you in any way.

We also collect information to generate website statistics for our own internal sales and marketing use. None of this data is ever shared with anyone.

Orders

All of our products are handmade on demand. We take the customization choices you make when you order and create that item just for you. Please allow 1-2 weeks before your item is shipped. If you need your item sooner, please contact us at support@thetinker.net and we will do our best to meet your timeframe requirements.

Because all of our products are custom handmade, all sales are final.

Warrantee / Returns

All of our items are warranted against defect. If your item arrives broken, damaged, or does not match your chosen customizations you can return it within 10 days for replacement or repair of your item. We cannot accept returns of items accidentally damaged through normal use. Some of our items can be fragile and should not be worn in scenarios where they could encounter an impact that might cause damage. If your item is damaged due to an accident we may be able to repair it for a small fee. Try and save all the pieces, without all of them an effective repair may not be possible.

Shipping

Once your items have been made and are ready to ship, we will use your chosen shipping method and speed to ship them right away. Tracking information will be emailed to you when the item ships.

Payment

As of February 1, 2018 we accept payments through Paypal. We will not begin making your items until payment has been made.

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©2018 The Tinker's Studio - All rights reserved.

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